Social Media

What is Social Media?

If we ask Chat GPT..

Social media refers to online platforms and applications that allow users to create, share, and interact with content, as well as connect with other people. These platforms facilitate communication, networking, entertainment, and business promotion.

Reasons your business needs a Social Media presence

Reach more customers

Offering products and services to a larger audience that will increase sales

Visual Identity

Building brand awareness to differentiate yourself from others



Builds trust and credibility

Allowing potential customers to see reviews and testimonials



Customers research businesses on Social Media

81% of people research a product online before purchasing.. ConsumerGravity

Social Media Users

There was 2.17billion Social Media users in 2017, and this was 5.17billion in 2024



Where do you research companies ?

So many of us look 'online' to find services and products.. Plumber, New Tv, Photographers...

Who is managing your Social Media marketing?

Small business owners often struggle with social media for several reasons:


1. Lack of Time

  • Running a business is already overwhelming, and social media requires consistent effort.
  • They focus on operations, customer service, and finances, leaving little time for content creation.


2. Limited Knowledge & Skills

  • Many don’t know how to create engaging content, use analytics, or run ads effectively.
  • They may not understand trends, platform algorithms, or best practices.


3. Inconsistent Posting

  • Without a strategy, posts are random and infrequent, which kills engagement.
  • They might post a lot at first, then stop when they get busy.


4. Not Knowing Their Audience

  • Some business owners post what they think people want instead of researching what actually works.
  • They may not understand customer pain points or how to create valuable content.


5. Fear of Showing Up Online

  • Some feel uncomfortable being on camera or sharing personal stories.
  • They worry about negative comments or looking unprofessional.


6. Focusing on Sales Instead of Value

  • Many just post ads or promotions instead of engaging, educational, or entertaining content.
  • Social media thrives on storytelling, but they often don’t leverage it.


7. Not Investing in Social Media

  • They don’t see it as a priority and won’t hire professionals or invest in tools.
  • Some think it should be free marketing without effort or budget.


8. Struggling to Keep Up with Trends

  • Platforms constantly change their algorithms and features.
  • They might not know how to use TikTok, Instagram Reels, or LinkedIn effectively.


9. Lack of Engagement & Community Building

  • They focus on posting but don’t respond to comments, messages, or engage with others.
  • Social media is about relationships, but they often treat it like a one-way street.



10. Expecting Immediate Results

  • Social media growth takes time, but they may give up if they don’t see instant sales.
  • They might not track the right metrics, leading to frustration.


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